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摘要：. 随着文化产品,知识和信息在社会中的加速流动,非物质劳动在今天占据着前所未有的重要地位.其中,情感劳动作为非物质劳动的主要方面引发了学理上和实践中的关注和讨论.然而目前国内学界尚未对情感劳动的理论资源作系统的梳理,对其应用实践也缺乏 ...Committed employees are source of competitive advantage in any organization. This study seeks to investigate the impact of emotional labor on affective commitment among employees. This study will focus on the moderating role of cultural intelligence and pride in work as positive resources between emotional labor and affective commitment.Emotional labor was measured by 11 items written in Chinese, as used in Dewaele and Wu's (2021) study. This scale was composed of three items measuring the expression of naturally felt emotions (e ...She published a paper in the American Sociological Review that breaks down the mental load — "cognitive labor," in sociological terms — into four parts: anticipate, identify, decide, monitor.The concept on immaterial labor, whereby affective labor is strong culture (Hardt, 1999). On culture concepts see also (Bauman, 1999;Reckwitz, 2002;Sewell, 2005). 2 This idea is the core of ...Summary. Emotional labor continues to gain popular media interest (Ben-Achour, 2015; Levy, 2018) and scholarly interest (Grandey, Diefendorff, & Rupp, 2013; Hülsheger & Schewe, 2011). Emotional labor is when employees manage emotions as part of a work role (Hochschild, 1983), such as a service provider's cheery greeting to customers or a ...Emotional labor refers to the regulation of feelings and expressions for organizational purposes (Grandey, 2000). Three major levels of emotional labor have been identified (Hochschild, 1983). Surface acting requires an individual to exhibit physical signs, such as smiling, that reflect emotions customers want to experience. A children's ...Taking your emotional labor temperature on the regular is a great way to spot and remedy small issues before they have the chance to become bigger problems. 3. Make Invisible Labor Visible. Coined in a 1987 article by sociologist Arlene Daniels, invisible labor refers to unpaid work that goes unnoticed, unacknowledged and thus, unregulated. In ...Affective labor is better understood by beginning from what feminist analy­ses of "women's work" have called "labor in the bodily mode."10 Caring labor is certainly entirely immersed in the corporeal, the somatic, but the affects it produces are nonetheless immaterial. What affective labor produces are social networks, forms of community ...16-Oct-2017 ... Women do a disproportionate share of unpaid labor at home. Try eliminating this word from your shared vocabulary to shift the balance in ...The primary factors that affect a country’s total fertility rate include the significance of children as a member of the labor force and the cost of educating and rearing children, according to class notes from the Department of Geography a...Emotional labor is the act of expressing organizationally desired emotions during service transactions (Morris & Feldman, 1996) and appears in studies of salespeople in a range of different workplace settings (e.g., Varca, 2009). Emotional labor is important in services because front-line employees engage in emotional work as part of their jobs ...Jan 1, 2016 · Affective labor is a type of work that alters people's emotions (Hardt, 1999; Sloniowski, 2016); it "is immaterial, even if it is corporeal and affective, in the sense that its products are ... The affective labor of microcelebrity, involving personal disclosure and the maintenance of relationships with a niche audience (Marwick, 2016), was intensified through participants' intimate disclosures of sexual identity. Their intimate affective labor contributed to the formation of close relationships with followers while also demarcating ...

They deploy affective labor to develop extended parasocial relations with networks of followers and enroll them into relations with brands. This article focuses on the commercialization of social media use in Malaysia and Singapore to argue that momblogging is a post-Fordist manifestation of domestic labor that foregrounds affective labor and ...Affective Labor and Alt-Ac Careers critically examines aspects of affective and emotional labor involved in alt-ac careers in higher education. This is the first and only book of its kind that focuses on affective labor and alt-ac/staff careers in higher education. Cross-profession and cross-disciplinary, the book takes seriously the invisible ...The present study examines the process of emotional labor as performed by customer service employees. This research investigates some of the consequences of performing emotional labor such as emotional exhaustion, affective well-being, and job satisfaction, and attempts to determine which individual and organizational variables play moderatingemotional labor in employees by promoting the use of deep acting and discouraging the use of surface acting, researchers are increasingly shifting their attention to explor er the Int. J. Environ.

Affective labor takes this further, emerging from Autonomist studies of work and refers to efforts designed to generate emotional responses, such as those of service workers who are expected to always be smiling, or the importance of "attitude" to one's employability. This involves the communicative aspects of immaterial labor, referring ...Emotional labor is often a feminist issue because the large majority of this work falls on to women, especially women of color. In a patriarchal society, the standard has been set for women to pick up the emotionally laborious work, as it falls into a category of "matronly duties," even when you're not in a mothering role. In the ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Emotional labor is defined as the effort required t. Possible cause: An "affective revolution" has occurred over the last 30 years as ac.